BS8564:2011 Quality System
What does BS8564 mean?
This British Standard came into effect on 31 August 2011 and specifies the requirements needed for removal companies providing an overseas moving service to clients. Simpsons Removals are conscious of the need to provide a quality service and we are delighted to have achieved the quality standard at the first attempt.
The standard requires that we:
a) define the scope of the overseas moving service, obtain preliminary information from the client and supply clear concise quotations;
b) undertake the overseas removal; and
c) monitor the overseas moving service.
It applies to all forms of overseas moving whatever the means of transport and handling or the type of property being moved, and whatever the category of client, e.g. private, corporate or public sector; domestic, office-based, industrial/manufacturing.
In brief, approval to the BS quality means we have been audited to ensure that all of our operational and management procedures comply or exceed the standards specified offering clients peace of mind that they are dealing with a professional organisation.